Frequently Asked Questions
Have a question not listed below? Please fill our contact us form or email us at hello@boujeebridals.com.
What is Boujee Bridals?
Boujee Bridals is a curated 12 experience journey designed for the intentional bride. We replace the planning chaos with a rhythmic, editorial journey, ensuring every milestone is met with ease and luxurious, elevated detail.
We also have a Custom Atelier where we can customize gifts, keepsakes, party favors etc. for your wedding.
How are you different from a wedding planner or coordinator?
Rather than coordinating vendors, contracts, or timelines, Boujee Bridals curates and delivers monthly experiences and keepsakes that guide you through key milestones, reduce decision fatigue, and simplify planning along the way. It’s designed to complement your planner (or work independently if you don’t have one), adding ease, intention, and luxury to the process without replacing traditional planning services.
What areas do you serve?
Currently, our subscription services are limited to California, USA. We plan to expand to other states very soon.
Our Custom Atelier services are available worldwide.
How long does customization take?
Customizing your products varies highly depending on the product, quantity, your wedding timeline, and your requirements. We work with each couple to curate their desired experience. We offer unlimited phone, video, and email services for our customers.
Can you fit my wedding timeline?
Yes, we can fit any wedding timeline! We offer 12-month and accelerated routes (bi-weekly) deliveries. If you need weekly deliveries, please reach out to hello@boujeebridals.com
There is an issue with my item/experience
If an item is missing from your box, or an item is broken or defective, or the size is not what you specified, we will send you a replacement free of charge!
Boujee Bridals partners with trusted vendors to curate experiences for our members, but all services are ultimately provided by independent third parties. While we are not responsible for vendor performance, communication, or outcomes, we do step in as a point of support when issues arise.
If you experience a concern — such as delayed communication or a service-related issue — we encourage you to reach out to us. We’ll assist by facilitating communication, offering guidance, or helping explore reasonable alternatives when possible. Our role is to advocate for a smooth experience while maintaining clear boundaries between Boujee Bridals and individual vendors.
This approach allows us to offer curated access and support — without compromising transparency, quality, or trust.